Contact Us

Get help with GlyphChat.

Support Options

Email Support

support@glyphchat.io

Response times:

• Free users: Within 48 hours
• Basic plan: Within 24 hours
• Plus/Family plans: Within 12 hours (priority)

Before Contacting Support

Please check:

1. FAQ for common questions
2. Troubleshooting for technical issues

What to Include in Your Message

For fastest resolution, please include:

• Account email (the one you use to log in)
• Description of the issue
• Steps to reproduce (if applicable)
• Browser and device (e.g., Chrome on Windows)
• Screenshots (if helpful)

Service Status

Check status.glyphnet.io for:

• Current service status
• Planned maintenance
• Incident history

Feedback

Have a suggestion or feature request?

Email feedback@glyphchat.io

We read every suggestion and use them to improve GlyphChat.

Business Inquiries

For partnerships, press, or enterprise inquiries:

business@adaptensor.com

Report an Issue

Verification Error

If you believe verification gave an incorrect result:

1. Click thumbs down on the response
2. Briefly describe what seems wrong
3. We’ll review and improve our system

Security Issue

Report security vulnerabilities to: security@adaptensor.com

We take security seriously and appreciate responsible disclosure.

Social Media

• Twitter: @adaptensor
• LinkedIn: Adaptensor

Headquarters

Adaptensor, Inc.

For postal correspondence (not for support): Contact via email for mailing address.