Manage Your Subscription
Learn how to view, upgrade, downgrade, or cancel your GlyphChat subscription.
Viewing Your Current Plan
- Go to your Dashboard
- Click Billing in the sidebar
- See your current plan and usage
Upgrading Your Plan
- Go to Dashboard → Billing
- Click “Upgrade Plan”
- Select your new plan
- Confirm payment
Prorated billing: When you upgrade, you’ll only pay the difference for the remaining days in your billing cycle.
Downgrading Your Plan
- Go to Dashboard → Billing
- Click “Change Plan”
- Select a lower-tier plan
- Confirm the change
Note: Downgrades take effect at the end of your current billing cycle.
Canceling Your Subscription
- Go to Dashboard → Billing
- Click “Cancel Subscription”
- Confirm cancellation
What happens when you cancel:
- Your plan remains active until the end of the billing period
- After that, you’ll revert to the Free tier
- Your conversation history is retained (within Free tier limits)
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Before canceling: Consider downgrading to Basic ($1.99/mo) instead of canceling completely.
Updating Payment Method
- Go to Dashboard → Billing
- Click “Payment Methods”
- Add a new card or update existing
- Set as default payment method
Billing History
View all past invoices:
- Go to Dashboard → Billing
- Scroll to “Billing History”
- Click any invoice to download PDF
Common Questions
When am I billed? Monthly subscriptions are billed on the same date you subscribed.
What if my payment fails? We’ll retry for a few days and notify you via email. Update your payment method to avoid service interruption.
Can I get a refund? Contact support within 7 days of a charge for refund requests.
Need Help?
Contact our support team at support@glyphchat.io for billing questions.